Errand/Concierge Start Up Information

Thinking of starting your own concierge / errand service? 

Concierge and errand services are popping up all over the United States, Canada and the world.  It is one of the hottest home based businesses.  There are only 24 hours in a day and everyone needs more time!  If you are pondering the idea of starting a service, here is a good online article which will give you the "ins and outs": 

Errand Runners in Demand ABC's of Small Business
Click here to join Errand_Services
Click to join errand_services

Consultation Resources

EK Errands Express is a leader in the Indianapolis and surrounding communities for personal assistant, errand and concierge services.  Established in early 2004, EK Errands Express has gained notoriety locally, across the U.S. and is well respected in the industry.  Owner/President and CEO Jackie Murphy is highly recommended by peers for her expertise and knowledge of the errand/concierge industry.  Telephone consultations are available for new and existing errand/concierge services.  We have counseled people throughout the U.S. to learn valuable information to be successful in the business.  Consultations are provided based on an hourly rate which is reasonable and cost effective.  E-mail us or give us a call at (317) 356-4936 for more information on setting up a consultation. 

EK Errands Express has partnered with Triangle Concierge Consulting exclusively to make available our contract/form templates of the errand/concierge industry for purchase.  These templates are created to easily tweak them to your business and only need to be reviewed by an attorney in your state to ensure they comply with your state's laws.  Development of proper contracts for the errand/concierge industry by an attorney can be very costly taking into consideration the hourly rate, lack of knowledge of the industry, necessary research and continuous drafting to produce a binding agreement that will protect you and your client.  Documents have been developed specific to the industry and approved by attorneys.  To purchase documents which will give you the protection you need visit Triangle Concierge's Bookstore by clicking
HERE.

Jackie Murphy, President & Founder of EK Enterprises, Inc. d/b/a EK Errands Express is responsible for pioneering a Concierge/Errand Insurance Program which has a specific "shopping & errands" category available to ALL wishing to start an Errand/Concierge Services.  See below for information on the Concierge/Errand Insurance Program.  She is highly esteemed and recommended by peers for her expertise and knowledge of the Errand/Concierge Industry.  Jackie and Jennifer Cochran of Warp Speed Errands are Co-Moderator of the Yahoo Errand Group.

Triangle Concierge is the world's premier international concierge training and consulting company training both individuals and companies on how to create their own concierge and/or Lifestyle Management Company. Since 1998, Triangle Concierge has provided cutting edge products and services to thousands of clients from both small and large companies from the United States, across Canada and almost 30 countries from around the world.  Triangle Concierge takes the errand & concierge industry to the next level!

Katharine Giovanni, President & Co-Founder of Triangle Concierge, Inc. is the author of several business books including
The Concierge Manual  and the acclaimed inspirational book God, is that you?  Katherine has also recently been named interim President of ICEA.

3rd edition now
available!

Errand/Concierge General Liability Insurance Program
Contact Information

Are you an Errand/Concierge Service seeking General Liability insurance?  If so, there are now a few options available for proper business insurance! 

Errand & Concierge Insurance Program:
Dan McCarty
Benefit Resourcing, Inc.
Association Insurance Services
11313 USA Parkway
Fishers, IN 46037
Phone: 317-558-6203
Fax: 866-923-1506
E-mail
Web:  http://www.benefitresourcing.net

ICEA Established Contact:
NSM Insurance Group
Ph: 800/543-3248
Ph: 937/432-1632
Fax: 937/432-1630
maryjoduncan@nsminc.com
(Please note you do not have to be a member of ICEA to bind coverage through NSM however NSM rates are only available through NSM..  It is also my understanding that the industry code used for their policy does not include any type of janitorial or house cleaning services, which is a rider attached to the policy.)


American Family Insurance
(http://www.amfam.com/)
*note only writes in 18 states*


The NAICS code for personal concierge services is 812990.  If you do other services such as transportation or pet sitting, these have their own code  and may be a rider or separate policy.   

If you call around to local insurance agents know that most are not familiar with the industry or NAICS code.  The response will be "You do what?"  Hence, when putting together a quote, the agent will most likely be picking and choosing what categories they think you would fall under however this does not mean that a service you provide may be covered.  You should always be specific to ask if your GL policy covers a service.  Call as many as you can. The more you have out there searching the quicker some may get back to you.  It usually takes a couple of weeks for underwriters to write a policy. The sooner you have insurance in place the sooner you can protect yourself. Having quotes from different sources will also help in keeping your costs down, but keep in mind that you get what you pay for in insurance.  Be sure they are willing to cover ALL of your services, not just a few.


Pet Sitting Insurance:
Pet Sitters Associates LLC - http://www.petsitllc.com/



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